Course Description

Food and beverage service is a part of the service-oriented hospitality industry. But before diving deeply into the table setting rules, professionalism and meeting the customers' expectations when they come to your restaurant, we will take you through the basic etiquette of restaurant servers. In addition, we will explain various sales strategies and how to create a friendly relationship with your guests.

The hospitality industry's vital function is to serve food and drink to satisfy various tastes and demands. The main aim is to achieve customer pleasure. You can accomplish this through effective restaurant service, delivered efficiently with good presentation, selling and handling skills. We will introduce you to specialised restaurant equipment and its uses. This course will also showcase the approach for upselling and suggestive selling in premier restaurants and how this helps create trust and goodwill with the guest.

This advanced course guides each process step from the initial greeting to the final stages of service. Additionally, we will explore various sales strategies to increase revenues and create a friendly relationship with your guests. Aspiring waitrons, managers or anyone interested in the restaurant industry will find this course particularly useful. So start now and give your hospitality skills a significant upgrade.

What you'll learn in this course?

• Customer Service

• Food and Beverage

• Hospitality