Course Description

The free online course Human Resources in the Food Service and Hospitality Sector shows how a well-planned Human Resources Management (HRM) program, can improve your business’s bottom line. The benefits of good human resources (HR) practices include higher employee satisfaction, lower staff turnover, superior customer service and increased profitability.

In this course, you will learn about the functions involved in HRM, as well as staff recruitment issues that are commonly faced by employers. Effective job analysis and job descriptions help organisations to hire the most suitable employees. There is an extensive section on interview skills and techniques, including extra course resources. Training and development of employees is covered, as well as issues such as staff discipline and termination. The course also covers compensation for employees, including non-cash benefits and incentives. It also introduces you to the subject of occupational health and safety (OHS), where you will learn how to implement an OHS program in your workplace.

This free course is an excellent primer for those working in the food service and hospitality industry, who wish to work in the area of HRM. It is also useful for students studying HRM and Hospitality related subjects. So start the course today and learn valuable skills for working in human resources in the Food Service and Hospitality sectors.

What you'll learn in this course?

• Payroll

• Performance Management

• Management

• Human Resources

• Restaurant Management

• Hospitality

• Human Resource Management